Average Reviews:
(More customer reviews)I have never bought products directly from Danbury Mint. I bought this Danbury Mint product from a third-party seller on ebay. There are product flaws! On the one I received, a cowl window pane was missing from the front passenger-side window cowl. The rear passenger-side cowl window-frame was not tightly hinged, and came loose. I shopped for another one on ebay; in the sellers listing of another one, the seller disclosed a cowl window pane came off. So the cowl window panes coming off these models is a rampant problem. I emailed customer service. They give me a response that they cant issue a replacement because i didnt buy it from them. However, I never mentioned any issue of replacement. I said in plain english: this item has production flaws! I said "fix the production flaws." I emailed them a second time. I await their second response. Packards were beautiful cars, and packard diecast replicas are great model cars to collect. But the dual cowl is a unique packard. that windshield in the rear with the cowl swing-out panes makes it unique. one missing pane or one cowl coming off at the hinge ruins the whole expierience of owning it and looking at it and displaying it. third-party sellers selling an opened and handled product is not the issue. it would not fall apart if it were made correctly.
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